Help & Information

Hello there! Thank you for using our payment services. We are here to help you.

This is a specific support page for buyers and sellers using our payment services on marktplaats.nl.

Want to go to our general support page? Click here

Sellers


You are a seller and received a transaction using our services on a marketplace.

Please login to your account and create a ticket so our support team can assist you.

Buyers


You made a payment on a marketplace or platform using our services.

Please create a ticket and our support team will assist you as soon as possible.

Online Payments Foundation

Online Payments Foundation takes care of the handling of our third party funds. If you pay via us or receive a payment, this will be handled via the bank accounts or PayPal account of the foundation. These accounts also contain the funds that we hold for our escrow service. 

Online Payment Platform and Online Payments Foundation are licensed as payment service providers by the Dutch Central Bank (De Nederlandsche Bank).



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