How do I create an account?

If you have received transactions via OPP then it is possible to log in to view your transaction history. Within your account you can also see if any actions are required before payouts can take place again. You can create an account at most platforms / marketplaces where you receive the payments yourself.

When do I receive my money?

Payouts are processed every business day. However an additional verification may be required because you have reached a volume threshold.

How can I register for the service as a PEP?

If you are a Political Exposed Person (PEP) and want to use the services of OPP, a request can be made to apply for a PEP account. You may do so by creating a ticket below. The request will then be assessed. After acceptance it is possible to use our services. Click here for more explanation and information about Political Exposed Person.

How do I delete my account?

To delete your account with OPP, please click here.

How do I recognise / prevent phising scams?

Have you accidentally clicked on a false link and did you land on a fake webpage that looks just like our website design? Or are you suspicious about an email or text message that you received? Immediately send us an email to phishing@onlinepaymentplatform.com Do not forget to include the false URL in the message. We will immediately verify if this URL appears to be a phishing scam. If it is, we will instantly report this to the corresponding authority who will take the site offline as soon as possible. In case you are a founder of a platform or marketplace, we provided several recommendations that will help you better protect your users against phishing scams. Read them here.

Why do I have to register with OPP?

OPP provides payment services for platforms. The platform that referred you to us has integrated our payment service. We take care of collecting the payment from the buyer and the payment to you as the recipient of the funds. You must register your organization with us if you want to receive payments via this platform. OPP is supervised by De Nederlandsche Bank (DNB) and is licensed to offer this payment service. By law we have an obligation to register and verify users that create an account with us. We are not allowed to process any pay-out to a user before a successful verification. We make a distinction between private (individual) and business users. Click on the appropriate link below for more information about your registration as a user with Online Payment Platform. Register as Individual or as Organisation.

Support

Hi there! We’re here to help you out.

Due to the current high volume of requests, it may take us longer than usual to handle your ticket.

Are you a seller? Log in to our website to view your transaction history and payout status. Waiting for a payout? You’ll often find information there about any actions you can take.

For Marktplaats Users please go to ‘My Profile’ > ‘Payments’ > ‘Transaction Overview’ or use this direct link:
https://www.marktplaats.nl/messages/betalingsoverzicht/

We apologize for the inconvenience and thank you for your understanding.

You sold something

You are a seller and received a transaction using our services on a marketplace.

Please login to your account and create a ticket so our support team can assist you.

My account Or start a chat

You bought something

You made a payment on a marketplace or platform using our services.

Please create a ticket and our support team will assist you as soon as possible.

Create a ticket Or start a chat

Hi there! We’re here to help you out.

You sold something

You bought something

Have another question?

Want to get started with processing payments on your platform? Get in touch.

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