Second-Line Support
Want to handle first-line support with payment-related topics? No problem, we will be readily available to assist if there are complex challenges or questions.
What is it good for?
Stay in full control
Handling first-line support for all topics, such as payments and onboarding, empowers you to maintain direct contact and retain control over the process.
Scale as you go
With a dedicated support team readily available to assist you, it becomes easier to scale your business as needed.
Solve challenges fast
Our support team's comprehensive knowledge of our ecosystem enables them to tackle problems in a time-sensitive and effective manner.
More services
Integrating Online Payment Platform gives you access to these additional benefits as well.
First & Second-Line Support
For your organization and users
We can help you manage questions, disputes, and requests coming in through our dedicated support channels.
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Platform Payment Experts
Leverage our pure focus expertise
With extensive experience across numerous platforms, our team can effectively enhance your payment journeys.
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Periodic Reports
Receive reports on your platform’s data
Setup automatically generated reports to inform your key stakeholders about specific activities.
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Automated Mediation
Our tools keep your users smiling
Potential issues can be time-consuming when dealing with millions of users. Our tools empower users to resolve conflicts independently.
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Integration Support
With dedicated Slack development channel
Development and integration can be complex. Let us assist you throughout the development journey with Integration Support.
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We process millions of transactions for these industry leaders
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