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Help & Information

This is a specific support page for buyers and sellers using our payment services on 2dehands.be. Want to go to our general support page?

Why do I have to register with OPP?
How do I recognise / prevent phising scams?
How do I delete my account?
How can I register for the service as a PEP?
When do I receive my money?
How do I create an account?
You sold something

You are a seller and received a transaction using our services on a marketplace.

Please login to your account and create a ticket so our support team can assist you.

You bought something

You made a payment on a marketplace or platform using our services.

Please create a ticket and our support team will assist you as soon as possible.

Get help

Got stuck? Talk to one of our platform experts to understand how we can help you or your business.

Get help

Got stuck? Talk to one of our platform experts to understand how we can help you or your business.

Get help

Got stuck? Talk to one of our platform experts to understand how we can help you or your business.