Why does a platform or marketplace need a payment service provider?

Distribution of funds is not a core activity for a marketplace and regulators consider this a financial service. A marketplace would have to apply for a license to become a payment service provider. If the marketplace or platform does not want to apply for a license it has to make use of a payment service provider.

Why did OPP disapprove your registration?

Reasons for bank account disapproval: • A bank account that is registered with an organization (e.g. business) instead of a consumer bank account has been registered. • The account holder of the bank account does not correspond with the name on the identity document. Reasons for identity document disapproval: • The copy of the identity document is not readable and was not accepted by IDnow • There are doubts about the authenticity of the document • Only the front or back of the identity document is supplied instead of both sides

I previously had my details verified at another payment institution. Why do I have to do this again?

Online Payment Platform is obliged to carry out its own checks as payment institution and may not use previously collected data from other parties.

I already registered with another platform that uses OPP's services. Why do you need another verification?

All platforms work separately from each other and each account is a separate account, regardless of how many accounts you have as a user. When you register with another platform for which we also facilitate payment services, we will have to perform a new check in the new account. We do this to prevent fraud and abuse on the platform.

Register as individual to receive payments

Why do I have to register?

Online Payment Platform (OPP) provides payment services for platforms. The platform that referred you to us has integrated our payment service. We take care of collecting the payment from the buyer and the payment to you as the seller. You must register with us if you want to receive payments via this platform.

OPP is supervised by De Nederlandsche Bank (DNB) and is licensed to offer this payment service. By law we have an obligation to register and verify users that create an account with us. We are not allowed to proces any pay-out to a user before a successful verification.

What information does OPP need for this registration?

To register you as a seller we would like to receive the following information:

First and last name
IBAN of your private bank account on which you want to receive the payment

To verify your bank information we require:

bank account verification via 1 cent payment; OR
successful Account Information Service (AIS) via your bank; OR
a copy of your bank card or statement depicting your full name and your IBAN.

We might be required to verify your identity before we can conduct payouts to you. For this verification we require:

the upload of a copy of your identity document (will be phased out in Q4 2023); OR
the upload of copy of your identity document and liveness verification via IDnow; OR
digital confirmation of your identity via iDIN (NL) or itsme ® (BE).

Make sure any provided photo's are clearly readable.

How long does it take for my data to be verified?

After you have sent us all the necessary information we aim to complete the registration within three working days. Transactions can already be initiated during this period. However the pay-out of these transactions can only take place after verification of your registration.

If any data is missing, we will contact you by e-mail via the sender no-reply@onlinepaymentplatform.com and request the additional information that are required to complete the process. We therefore ask you to check your email inbox regularly during the course of registration. To reply to the message sent to you, please select the “View details” button.

Data protection

Verification of your personal data is part of the registration process.

We only collect personal data to comply with our legal obligations and to offer you our payment services. This information will only be shared with third parties if this required by law or part of the payment service.

Read more about data protection in our privacy statement.

Register as individual to receive payments

Why do I have to register?

What information does OPP need for this registration?

How long does it take for my data to be verified?

Data protection

Any other questions?

Want to get started with processing payments on your platform? Get in touch.

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